Terms and Conditions

Welcome to Ekli Clothing.
By accessing or using our website https://eklijaipur.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General

These Terms & Conditions govern your use of the Ekli Clothing website and the purchase of products from us.
Ekli Clothing reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of those changes.

2. Eligibility to Use

By using this website, you confirm that:

You are at least 18 years old, or
You are accessing the website under the supervision of a parent or legal guardian.

3. Product Information

We strive to ensure that all product details, descriptions, and images displayed on the website are accurate. However:

Actual product colours may vary slightly due to screen and lighting differences
Handcrafted, hand-painted, or hand-embroidered garments may have minor variations, which are inherent to the artisanal process and not considered defects

4. Pricing & Payments

All prices on the website are listed in Indian Rupees (INR) unless stated otherwise
Prices are subject to change without prior notice
Ekli Clothing reserves the right to cancel or refuse any order due to pricing errors, stock availability, or suspected fraudulent activity

Payments must be made using the payment methods available on the website at checkout.

5. Order Acceptance & Cancellation

Placing an order does not guarantee acceptance by Ekli Clothing
We reserve the right to cancel any order before dispatch for any reason
Once an order has been confirmed and processed, cancellations may not be possible

6. Shipping & Delivery

Delivery timelines provided are estimates and may vary based on location, courier services, or unforeseen circumstances
Ekli Clothing is not responsible for delays caused by third-party logistics providers
Ownership and risk of the product transfer to the customer upon successful delivery

7. Returns, Exchanges & Refunds

Please refer to our Returns & Refund Policy page for complete details.
General conditions include:

Products must be unused, unwashed, and returned in original condition with tags intact
Custom-made, handcrafted, or sale items may not be eligible for return or refund
Approved refunds will be processed to the original payment method within the stipulated time mentioned in the policy

8. Intellectual Property

All content on this website, including but not limited to:

Product designs
Artwork and illustrations
Text, images, and graphics
Brand name and logo

are the intellectual property of Ekli Clothing and may not be copied, reproduced, distributed, or used without prior written permission.

9. User Conduct

You agree not to:

Use the website for unlawful purposes
Upload or transmit viruses or harmful code
Infringe upon intellectual property rights
Provide false, misleading, or inaccurate information

Ekli Clothing reserves the right to restrict or terminate access for violations of these terms.

10. Limitation of Liability

Ekli Clothing shall not be liable for:

Any indirect, incidental, or consequential damages
Loss or damage arising from misuse of products
Website downtime, technical issues, or errors beyond our control

11. Indemnification

You agree to indemnify and hold harmless Ekli Clothing, its owners, and affiliates from any claims, damages, or expenses arising from your use of the website or violation of these Terms & Conditions.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Jaipur, Rajasthan.